Privacy Policy

At Axpats LLC, your privacy is of utmost importance to us. We are committed to safeguarding the personal information you share with us and maintaining transparency in how we handle, store, and use your data. This Privacy Policy outlines how we collect, process, and protect your information when you visit our website or engage with any of our services.

By using our website or any services offered by Axpats LLC, you agree to the practices described in this Privacy Policy. We may update this policy from time to time, and your continued use constitutes acceptance of those changes.

1. Information We Collect

We collect two types of information:

i) Information you voluntarily provide
This includes, but is not limited to, filling out assessment forms, signing up for newsletters, submitting inquiries, registering for services, or contacting us via forms on the website.

ii) Information collected automatically
We use tracking technologies such as cookies to collect anonymized data, including your IP address, browser type, referring URL, and pages visited. This helps us enhance your user experience and improve our services.

In specific instances, you may provide sensitive personal details, such as identification documents or educational and professional credentials, as part of the immigration assessment or application process. We do not collect or store payment card details directly on our servers.

2. Use of Your Information

We use your information to:

– Assess eligibility for immigration programs.
– Provide personalized consultation and support.
– Respond to your inquiries and service requests.
– Process your application securely and efficiently.
– Keep you updated on relevant immigration changes or promotional updates (only with your consent).
– Improve our website performance and customer service.

Your personal information is never sold or rented. It may be shared only with trusted internal teams, legal professionals, government agencies (as required for immigration purposes), and technology service providers who assist us in delivering services, all under strict confidentiality agreements.

3. Data Protection and Security

We adopt industry-standard security measures to ensure the confidentiality, integrity, and availability of your personal information. This includes:

– Secure server infrastructure.
– Access control and authentication protocols.
– Data encryption where applicable.
– Internal staff training on data protection compliance.

However, no online data transmission or storage system can be guaranteed 100% secure. By using our services, you acknowledge and accept this inherent risk.

4. Sharing and Disclosure

We may disclose your information under these circumstances:

– To trusted partners involved in the delivery of immigration services (e.g., licensed immigration lawyers, government bodies).
– If required by law, court order, or regulatory authority.
– In good faith, to protect the rights, property, or safety of Axpats LLC, our clients, or others.
– To prevent or investigate potential fraud, security issues, or misuse of our services.

Non-personal or aggregated information (e.g., website analytics data) may be shared with third-party platforms for performance optimization and analysis.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, including legal, regulatory, and accounting obligations. You may request the deletion of your information by contacting us, subject to applicable laws.

6. Your Rights and Choices

As a user, you have the right to:

– Access or update your personal information.
– Request deletion of your data.
– Opt-out of marketing communications.
– Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any material changes will be posted on this page with an updated effective date. Continued use of our website and services after such updates implies your acceptance of the revised policy.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please visit:

Website: www.axpat.com | www.axpat.ae